One of the things most Car Audio Salespeople overlook is also the most basic & critical element to any purchase, what the customer wants! This often results in buyer remorse, and we simply will not have that!
Our Scientific Method is a 4 step process that documents your entire experience with us. From the outlining of your needs to the product selection, to the delivery of your newly personalized vehicle back to you, nothing is left to memory. This is the only way to be sure that what you get is exactly what you asked for!
Step One – Define the problem.
Together, we will sit down and discuss your needs, limitations and personal tastes. We have a structured interview form that narrows down every detail about your dream system, what your vehicle can support and your listening habits. Once the interview is complete, we will know exactly; which products will give you the experience you desire, which vehicle upgrades will be necessary to support your new entertainment system and how to fine tune it to your liking.
Step Two – Formulate a hypothesis.
In this step, we will discuss the product that we have chosen for you, why we have chosen it for you and what other choices there may be. We will also discuss the installation of the product, any special requirements for the vehicle and the amount of time the installation will take. This is the part where the ball really gets rolling! Product gets ordered, appointments get set and you are just that much closer to your dream system.
Step Three – Test the hypothessis.
This is the most crucial step to the overall experience, the installation. In this step, we will meticulously install the products and implement the designs that have been discussed. All of your concerns and desires are kept in the forefront of our minds while we work on your vehicle and we take every necessary precaution to keep it safe and clean. Rest assured that we will not move on from this step until it has met the specifications of step two.
Step Four – Interpret the results and report.
After all the dirty work is done and the dust has settled, we move in for final preparation. When it comes to setting up your system, we do it to your specifications. If we install an alarm, we discuss the optional programmable features the alarm includes with you and set them to your liking. If it’s a mobile video system, we help get the screen settings to where you want them. And if we have audio equipment to tune, thats when the big guns come out. Our sound system Calibration and Tuning is second to none and is guaranteed to give you great sound and lasting, reliable operation. We tune with precise instruments, the professional way, to ensure that every component is operating as designed and as you expect. After that is done, we invite you down for the final calibration where we will sit in the car with you, show you how everything works and make the fine adjustments so that it sounds great to your ears!
We know that you have many options for your in-car-entertainment needs and we appreciate you considering us to provide them for you. Remember, there is much more to upgrading your vehicle than a fair price. Conveniently, we offer that as well as Master Certified Installation!