Jon, Dezeray and Nik from Handcrafted Auto Marine and Off-Road brought home two awards from the 2019 KnowledgeFest Mobile Electronics Industry tradeshow in Dallas on the weekend of Aug. 10 and 11. The awards included the Performance Award for Most Improved Retailer and the runner-up award for Retailer of the Year.
What Are the Mobile Electronics Industry Awards?
Each year the Mobile Electronics Association puts on a series of trade shows and educational events around North America. These events allow manufacturers to exhibit their latest products and train retailers about the features and benefits that consumers will appreciate. The second part of the event revolves around industry-specific training for store owners, salespeople and technicians to help them work more accurately and efficiently.
The season culminates in Dallas, where more than a dozen awards are given to retailers, installation technicians, manufacturers and distributors to honor their efforts over the last year.
The 2019 Most Improved Retailer Award
The Most Improved Retailer Award is given to the retail location in North American that has demonstrated a concerted effort in upgrading their facility and processes to better serve their clients over the past year.
Here at Handcrafted, our team set out a mission to completely revamp our showroom and brand for 2019. We built a brand-new demonstration room that allows our clients to listen to their music as loudly as they want without disturbing other clients at the main counter. We built new interactive displays to help explain some of the technology, safety and convenience upgrades we offer. Finally, we finished the development plan by changing our company name from Handcrafted Car Audio to Handcrafted Marine Auto and Off-Road to further educate our clients about the services we have available.
2019 Retailer of the Year Award
The Retailer of the Year Award is given to the single-store mobile electronics specialist location that best demonstrates the characteristics of professionalism and expertise in serving their clients.
After being nominated back in the summer and chosen as one of the Top 50, then Top 12, retailers after a series of consumer and industry votes, we put together a submission video to that introduces the judges to our business, our facility and our customer service philosophy.
This year, we took the runner-up award for Retailer of the Year. This is a truly an honor. Congratulations to the amazing team at Sound FX Home Theatre and Car Audio in Lewes, Delaware, for the first-place win!
How We Won Our Awards
The secret to our success is based on our culture and philosophy. Each member of the Handcrafted team works together as a family by combining their strengths and talents. No single one of us could have achieved this goal without the help of each other.
Handcrafted has won many similar awards in the past, including Retailer of the Year in 2013, and Jon’s Installer of the Year award in 2010. Our commitment to providing truly world-class solutions and customer service are what makes us what we are.
Experience the Handcrafted Marine Auto and Off-Road Difference
If you are interested in upgrading your vehicle or boat, we invite you to drop by our store in Chandler, Arizona, and speak with a member of our team. We’d be honored to demonstrate why we are consistently recognized as one of the top mobile enhancement retailers in North America. Click here to visit our contact page for more information.